Privacy Policy: Notary.africa
At Louwrens Koen Attorneys, we understand that notary services—whether it’s an Apostille, a Marriage Contract, or certifying documents for use abroad—involve sensitive personal information. This policy explains how we handle your data on our website and webapp (www.notary.africa).
We are committed to protecting your personal information and staying compliant with the Protection of Personal Information Act (POPIA). This policy is a legally binding agreement between you and Louwrens Koen Attorneys regarding how we collect and use your data.
This policy applies every time you visit www.notary.africa, use our web-based applications, or engage with our online notary services. If you do not agree with these terms, please stop using the site.
Provided by You: When you use our forms, we collect details like your name, ID number, contact information, and the documents you need notarized.
Automated Data: When you browse our site, we receive "cookies" and log data, such as your IP address and location. This helps us see which services are most popular and keeps the site secure.
Cookies are small files stored on your device. We use them to:
Recognize you when you return to our site.
Estimate our audience size and usage patterns.
Improve your experience.
Note: You can turn off cookies in your browser settings, but some parts of our site may not work perfectly if you do.
We only process your data for clear, practical reasons:
To perform the notary or legal services you’ve requested.
To comply with the strict record-keeping laws for Notaries in South Africa.
To carry out identity checks (FICA) and audits.
To keep you updated on our services via email or SMS (you can opt-out of marketing at any time).
We keep your details confidential. We only share them when:
It’s part of the job: For example, sharing documents with the High Court or DIRCO for Apostille services.
Trusted Partners: We work with selected service providers (like secure payment gateways) who are also legally bound to protect your data.
Legal Requirements: If a regulatory body or tax authority requires it by law.
Social Integration: If you choose to log in via Google or LinkedIn, we share the necessary data with those platforms.
Because notary documents are often used internationally, we may occasionally need to transfer data to foreign countries (for example, if our secure cloud storage is hosted abroad or for specific international legal requirements). We only do this with providers who follow privacy rules similar to POPIA.
You are in control of your data. You have the right to:
Object: You can ask us to stop using your information on reasonable grounds.
Access & Correct: You can ask us what info we have and request that we fix any mistakes.
Retention: We only keep your info as long as the law requires or for legitimate business needs. Afterward, it is deleted or de-identified.
As the law or our business changes, we may update this policy. We won't always send a notification, so please check this page occasionally to stay informed.
If you have any questions about your privacy on this site, please contact:
Information Officer: Louwrens Koen
Email: admin@louwrens-koen.co.za
Address: 416 Kirkness Street, Arcadia, Pretoria
